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Shipping and Returns

Shipping and Handling

Please allow approx. 2-3 business days processing time prior to shipping on loose stones and select your shipping method at checkout.

Hassle Free Returns

  • Loose Certified Diamonds come with a 3 day viewing/return period, the customer is responsible for insured return shipping. Email for a return authorization.
  • Earrings and pendants have a 3 day viewing/return period, the customer is responsible for insured return shipping. You must email for a return authorization.
  • Standard cut Loose Moissanite and Lannyte diamonds can be returned in the same unset condition within 7 days of receipt. Email for a return authorization. Buyer is responsible for return shipping. Shipping cost are non-refundable.
  • Special cut or non-standard size Lannyte simulated diamonds and gemstones are non-refundable.
  • Custom, made to order, or sized/altered jewelry is non-refundable.
  • Estate jewelry can be returned within 7 days from receipt in the same condition and unaltered.
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