Shipping and Returns
Shipping and Handling
Please allow approx. 2-3 business days processing time prior to shipping on loose stones and select your shipping method at checkout.
Hassle Free Returns
- Loose Certified Diamonds come with a 3 day viewing/return period, the customer is responsible for insured return shipping. Email for a return authorization.
- Earrings and pendants have a 3 day viewing/return period, the customer is responsible for insured return shipping. You must email for a return authorization.
- Standard cut Loose Moissanite and Lannyte diamonds can be returned in the same unset condition within 7 days of receipt. Email for a return authorization. Buyer is responsible for return shipping. Shipping cost are non-refundable.
- Special cut or non-standard size Lannyte simulated diamonds and gemstones are non-refundable.
- Custom, made to order, or sized/altered jewelry is non-refundable.
- Estate jewelry can be returned within 7 days from receipt in the same condition and unaltered.